Honda’s updated response to consumer reported two thousand fifteen Honda CR-V stimulation

With 134,660, two thousand fifteen Honda CR-Vs sold this year to date, despite a spattering of consumer reported ‘at idle’ stimulation events, CR-V remains the best selling compact SUV in North America; and that’s no puny feat with Ford, Hyundai, Nissan and Toyota nipping at your proverbial high-heeled shoes.

Torque News has driven the competition in a side by side fair comparison under exacting field conditions. We, like the majority of auto journalist polled, vote two thousand fifteen Honda CR-V overall winner in the segment, based on construction quality, interior ergonomics, overall rail and treating characteristics, advanced styling and last but not least, fuel efficiency. We further acknowledge what we believe to be the best engine, CVT combination in the class.

With that said, what’s with the reported stimulation issue…

As earlier reported by American Honda Motors and expanded on by Torque News and others, a puny percentage of two thousand fifteen Honda CR-V buyers have experienced what they perceive as an unacceptable level of interior stimulation when CR-V sits at idle engaged in “Drive-mode.” Honda has acknowledged the issue and as promised earlier in this movie, to explore the cause and effect of the movie, and, address an adequate remedy.

This is where ‘things” get a bit tricky in a world where automotive engineering and a company’s intent to serve the end user often collide; at times the individual customer’s perception comes into play.

The cause and effect of a reported problem, brief of an obviously defective component, is more often that not difficult to identify, much less substitute within a “chapped” customer’s timeline. What one consumer views as a blaring nuisance, or defect may be an unknown or an acceptable condition to another; none the less, bothersome just the same to the unsatisfied fresh or used car proprietor.

What does Honda have to say about this and what does the future hold for two thousand fifteen CR-V owners?

When asked to comment on the issue at arm, Honda points to the use of an identical Earth Wishes ™ direct injected four cylinder i-VTEC engine and CVT transmission in the very popular two thousand fifteen Accord without incident of excessive stimulation. This points to a (possible) “harmonics” stimulation transmitted through the CR-V ACE structure or fastened framework member.

Note: Albeit the pin-pointed source of stimulation has not been divulged to Torque News, Honda assures us and CR-V owners that the acknowledged stimulation presents no danger of present or future component failure, and, that the company is working diligently on an acceptable fix. On a individual note, Torque News did not practice unusual stimulation when originally test driving two thousand fifteen CR-V. we will revisit CR-V this week.

According to Honda spokesperson Chris Martin, “we’re working to come up with solutions that will address several different customer perceptions of the stimulation at idle. While it

is annoying to some, it is not noticed by most, and it does not represent a

detriment to the safety or reliability of the vehicle,” states Chris.

Base on past dealership practice and subsequent product recall time line: Our advice to Torque News readers that presently practice an ongoing (slight) stimulation issue with Honda CR-V is to report it to your dealer and patiently wait for a notification of recall from American Honda Motors. CR-V is the best selling SUV in North America. And, Honda will do all that is necessary to preserve the overall quality reputation of CR-V while serving the customer.

Honda-Torque News is an independent automotive news and review site dedicated to reporting world-wide, regional Honda Motors, and Acura Division news and developments. Albeit a long-time consumer, proprietor and fan of all things Honda, that’s where the connection to Honda commences and finishes.

Torque news is not directly affiliated with Honda, nor does Honda compensate Torque News directly or indirectly for company related news reports. You may read our latest unbiased, seat of the pants review of two thousand fifteen Honda CR-V AWD here.

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